I'm sorry to hear that you're having trouble connecting your phone to VPN. Here are a few troubleshooting steps you can try:
Check your internet connection: Make sure you have a stable internet connection before attempting to connect to VPN. If your internet connection is weak or intermittent, it may affect the VPN connection.
Verify VPN settings: Double-check the VPN settings on your phone. Ensure that you have entered the correct server address, username, and password. If necessary, consult with your VPN provider for the accurate configuration details.
Restart your phone: Sometimes, a simple restart can resolve connectivity issues. Turn off your phone, wait for a few seconds, and then turn it back on. This can help refresh the device's network settings.
Try a different VPN server: If you're unable to connect to a specific server, try connecting to a different server within the VPN provider's network. It's possible that the server you're trying to connect to is experiencing technical difficulties.
Update VPN app: Ensure that you have the latest version of the VPN app installed on your phone. Outdated versions may have compatibility issues that can prevent a successful connection. Visit your app store to check for any available updates.
Disable battery-saving mode: Some phone settings, such as battery-saving mode, may interfere with VPN connections. Temporarily disable such settings and attempt to connect to VPN again.
If the above steps don't resolve the issue, you can reach out to your VPN provider's customer support for further assistance. They will be able to troubleshoot the problem more specifically for your device and VPN service.