A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
发布于 2021-03-18 18:36:11
【单选题】 A Inquire about possible changes. B File a damage report. C Requisition a new scanner. D Attempt to clean the scanner.