A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?

发布于 2021-03-18 18:36:11
【单选题】
A Inquire about possible changes.
B File a damage report.
C Requisition a new scanner.
D Attempt to clean the scanner.

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